Our training programme is based on the Swiss apprenticeship system, a dual model with on-the-job practical training supplemented by theoretical classes, that we have adapted to the needs in Cambodia.
In addition to the training it is also part of our concept to provide a safe haven for our trainees, hence the name. We accommodate our trainees in a house which is located in a close by neighbourhood of the restaurant. They live under the same roof with our house mum which creates a family like structure and ensures an integrated support service for the youths. Apart from housing the trainees HAVEN covers their entire expenses, such as rent, electricity, water and medical costs, food and clothing etc. Additionally they are paid a monthly salary, serving as their personal pocket money. We also provide the school materials and hire instructors for their education.
The training programme is free of charge for the trainees. The costs of running the programme is subsidised through the restaurants income and donations through Dragonfly (the Swiss association behind HAVEN).
12 month training for cooks and waiters
The training year starts in September, with 3 introduction weeks, during which the restaurant stays closed. Then, at the end of September we open the gate and our trainees start their on-the-job training.
In April we close the restaurant again for 3 weeks, for the special training weeks for our trainees.
Apart from these special educational weeks and the on-the-job training, our trainees also receive English lessons (as do all our family/staff), computer lessons, life skills workshops and CV & interview trainings.
End of August the trainees finish with their training at HAVEN and are ready for their next step: their internship at another restaurant or hotel.
3 month internship
We started with these internships in 2013, after we realised that the step from being a trainee at HAVEN to suddenly being a full time employee somewhere else, was something these young people struggled with. They were scared to leave the safe and protected HAVEN environment.
This is why we came up with the idea to help them find good internship placements, where they can get a good glimpse of the working world outside, see how other places are run and learn more in other hospitality fields – all of this while still being under our care.
During their internship the trainees still live in our trainee house and still get the trainee allowance, food, medical care and everything from us, which they had during their training. Once the internship is finished, many of the students are hired full time by the internship company. For those who do not get a contract (for example because there is no vacancy), we help find a permanent position at a new place.
Our aim is to support disadvantaged young people in their emotional and professional development and give them a real chance in life.
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